Responsible Gambling at BlueBet

At BlueBet, we are committed to providing a safe and enjoyable betting experience for all our customers. Gambling should always be a form of entertainment, not a source of stress or financial difficulty. We encourage all players to gamble responsibly and within their means.

Our Commitment to Responsible Gambling

BlueBet holds responsible gambling as a core value. We comply with all Australian regulatory requirements and actively promote tools and resources to help our customers stay in control of their gambling activity.

Tools to Help You Stay in Control

We offer a range of features designed to support responsible gambling practices:

• Deposit limits — set daily, weekly or monthly caps on how much you can deposit
• Activity statements — review your transaction history and betting patterns at any time
• Self-exclusion — temporarily or permanently exclude yourself from your account
• Take a break — pause your account for a cooling-off period
• Reality checks — receive notifications about the duration of your betting sessions

Warning Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses by placing larger or more frequent bets
• Borrowing money or selling possessions to fund gambling
• Neglecting work, study or family responsibilities
• Feeling anxious, stressed or irritable when not gambling
• Lying to others about the extent of your gambling
• Gambling to escape problems or relieve negative emotions

Support and Resources

If you or someone you know is experiencing difficulties with gambling, professional help is available. The following services offer free, confidential support:

Tips for Gambling Responsibly

Following these simple guidelines can help keep your gambling experience enjoyable:

• Set a budget before you start and stick to it
• Never gamble with money you cannot afford to lose
• Avoid gambling when upset, stressed or under the influence of alcohol
• Take regular breaks from betting
• Treat gambling as entertainment, not a way to make money
• Balance gambling with other hobbies and activities

Setting Your Limits

You can manage your deposit limits and other responsible gambling settings directly through your BlueBet account at any time. Decreases to deposit limits take effect immediately, while increases are subject to a cooling-off period as required by regulation.

Self-Exclusion Options

If you need to step away from gambling, you can self-exclude through your BlueBet account or register with BetStop, the National Self-Exclusion Register, which will restrict your access to all licensed Australian wagering operators.

At BlueBet, your wellbeing matters. If you need assistance with any responsible gambling tools or have concerns about your gambling behaviour, please contact our customer support team for guidance.